KR
Kamohelo R
1 reviews | Active since Sept 2017
11 Nov 2021, 10:10
CAPITEC IS UNREALIABLE!! CHECK SOCIAL MEDIA AND RECENT EXPERIENCES OF THEIR CUSTOMERS FOR THEIR UNBECOMING BEHAVIOR
On the 24th of October 2021, my dad was sent an email by Portia Nkosi and Reabetsoe Cheloane to confirm that an X amount was secured from their side to show that my dad was ****med that amount. Both ladies from the forensic department assured my dad that the amount would reflect in his account between 7-14 days, and ever since that day when my dad has been following up, he did not receive any feedback. I have been reading a number of stories online regarding Capitec bank's unreliability and unbecoming behaviour and I am starting to believe that this is how you (Capitec) operate, ******** people off their hard earned money and being unreliable to their promises. Please fix this!
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Replies (1)Capitec Bank's replyOfficial
11 Nov 2021, 15:28Good day Kamohelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Nov 2021, 15:28
Official
Good day Kamohelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
