Capitec is unable to assist me with a simple thing, they are ***********

Item: Capitec Bank
Rating: 1
Author: Peter M

I requested a stop order creation letter since yesterday around 8am, till now is like they do not want to assist me. On the 13 March 2026 I created stop order for R15100 which cancelled the same day. What they emailed to me yesterday was not what I requested . I need that letter as urgently as today.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

26 Mar 2026, 12:42

Good day Peter M We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Capitec Bank's reply26 Mar 2026, 12:42

Official

Good day Peter M We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Peter M's updateReviewer Update

26 Mar 2026, 13:00

I should have been sorted by now if they didn't sent the wrong document yesterday

Peter M's update26 Mar 2026, 13:00

Reviewer Update

I should have been sorted by now if they didn't sent the wrong document yesterday