RM
Rato M

1 reviews | Active since May 2024

09 May 2024, 09:02

Capitec is the worst banking app

This bank has the worst app ever, Almost the whole week its been giving an error that you must delete and reinstall the app every time you try to log in it gives this error,I had to keep deleting and reinstalling using my data I did this more than 5 times this week and mind you,you must keep going through the process of verication then after all that struggle it says unable to complete the process visit the branch! how many times must we visit the branch? with our own petrol again,even worse when you call them they will not even try to assist you but refer you to the branch that time you have urgent transactions to do,I'm so done with Capitec!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply09 May 2024, 11:09
Official
Good day Rato, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.