NZ
Ngcebo Z
1 reviews | Active since May 2024
08 May 2024, 15:40
CAPITEC IS THE WORST BANK TO USE.
My account has been stopped/put on hold for more than a month now and I haven't been able to use any of my funds which are in there. I am in need of money right now but it is unfortunate that I can't use it due to Capitec's incompetence. I've sent tons of emails to different departments trying to get help from Capitec Bank to get my account opened or at least get a reason of why was it stopped from the first place. People warned me about Capitec and I can finally say it myself that I've lost confidence in Capitec Bank in keeping my money safe if they are failing to fix a minor issue like this one.
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
08 May 2024, 17:09Good day Ngcebo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
Capitec Bank's reply08 May 2024, 17:09
Official
Good day Ngcebo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
NZ
Ngcebo Z's updateReviewer Update
16 May 2024, 11:39This is ridiculous!!! You guys don't understand the financial detriment you causing to me. If you not willing to help me please bring back the money in my account please. It doesn't matter how small the money in there is, but I need it I kept it there for a reason. Till today, I'm still waiting for your call or at leaste a message confirming what is wrong with my account clearly I shouldn't trust you with money at all. Please bring back my money, I'll bank elsewhere.
NZ
Ngcebo Z's update16 May 2024, 11:39
Reviewer Update
This is ridiculous!!! You guys don't understand the financial detriment you causing to me. If you not willing to help me please bring back the money in my account please. It doesn't matter how small the money in there is, but I need it I kept it there for a reason. Till today, I'm still waiting for your call or at leaste a message confirming what is wrong with my account clearly I shouldn't trust you with money at all. Please bring back my money, I'll bank elsewhere.
