Capitec is the worst bank in South Africa

We can not bury our father because capitec froze my brother's inheritance money..Instead of fixing the issue they are giving us the run around.Tomorrow is supposed to be the funeral of our father but because of the frozen funds we habe to postpone . Capitec is the worst bank in South Africa.We regret ever having anything to do with them. They say my brother is unemployed how can he have that large amount of money.Since when is getting an inheritance a sin.Yesterday they said they were going to call the company the money is from ,today they say we must bring proof ourselves.