lS
lyra S

1 reviews | Active since Sept 2018

01 Nov 2018, 19:33

Capitec is the Worst bank ever. It doesn’t even deserve to be called a bank. A stokvel is much more organized compared to Capitec

Capitec is the worst bank ever and I regret the day I open that stupid account.infact it shouldn’t even be called a bank at all they are so unprofessional. They failed to do a simple thing. I settled my loan and it’s been 9 days now and they haven’t updated that information on their system and to change my balance to zero since I don’t owe them anything.i was told that I have to escalate my complain to ccs department and after all the proofs and emails I’ve sent. They still giving me the runarounds. They so ***********. A simple thing takes forever to resolve. I will close all the accounts I have with them. They don’t know how to do business Shem they suck.

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Nov 2018, 10:23
Official
 
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank