SM
Shahaam M
1 reviews | Active since Jan 2019
04 Jan 2019, 16:21
Capitec is the worse bank. In SA
Capitec decided on there own to debut me before my pay date. Then they start taking money left and right out of the accounts. Went to the branch only to find out that they have blocked my credit that’s was sitting in my account. Even money that was extra in my account was taken. Also there staff have da audacity to tell me I need to budget better. The consultant motsamai diphapo nd rethanile binda. Have no customer s****s. Nor do they know hw to speak. This is the terrible service we as Capitec Customer’s receive because Capitec is using us. And are reckless in the work and stuff ethic
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Replies (3)
Capitec Bank's replyOfficial
07 Jan 2019, 09:42Good day
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply07 Jan 2019, 09:42
Official
Good day
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
07 Jan 2019, 14:54Good day
As discussed telephonically, I confirm the matter has been dealt with.
Complaint Management
Capitec Bank
Capitec Bank's reply07 Jan 2019, 14:54
Official
Good day
As discussed telephonically, I confirm the matter has been dealt with.
Complaint Management
Capitec Bank
SM
Shahaam M's updateReviewer Update
08 Jan 2019, 13:23the matter has not been dealt with. it does not mean because you called me the matter is dealt with. if you customer is not satisfied with your response that means the matter is dealt with.
where is all the extra money you took from me and what is happening with all the R25 fees for even R24 that was deducted from me all ;the time. capitec is a bank for the ******s not the people
SM
Shahaam M's update08 Jan 2019, 13:23
Reviewer Update
the matter has not been dealt with. it does not mean because you called me the matter is dealt with. if you customer is not satisfied with your response that means the matter is dealt with.
where is all the extra money you took from me and what is happening with all the R25 fees for even R24 that was deducted from me all ;the time. capitec is a bank for the ******s not the people