NN
N N
1 reviews | Active since Mar 2019
25 Jan 2022, 20:33
Capitec is the pits
Made a transfer to a Capitec account number mistakenly, called them and they are unable to reverse the transfer without permission from the other account holder.How is this possible because other banks are able to reverse the transfer.The agent told me I need to go to the police station like what the hell?? What happens if the account holder says no don't reverse the money? Capitec is the pits
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Replies (2)
Capitec Bank's replyOfficial
25 Jan 2022, 20:36Good day N
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply25 Jan 2022, 20:36
Official
Good day N
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's replyOfficial
03 Mar 2022, 08:14Hi Nombewu
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply03 Mar 2022, 08:14
Official
Hi Nombewu
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank