Capitec is the ********* who are helping ********** to ***** our money & than charge us for help ********* ***** our money.

Capitec, is the most disgusting bank to with bank. As so what people say about Capitec it a ****a shop and I cannot agree more. Yesterday someone tried to do an purchase online (I don't do online purchase as I don't trust it) however I received and sms that I have been charge a fee for insufficient fund (now I am shock, why would I will purchase something knowing there is no money in my account). So I march my ass to Capitec in Menlyn Square branch today. I request to speak to a manager as I am concerned my account. I explain my situation to the manager Nare Mabvella. She does normal security check on the system update my finger prints again and I ask why she is doing that. She advise me that their system has been update and I proceed to ask is it because their system been update , that someone tried to purchase good online. She say no. I show her the sms receive for the online purchase and she checks my bank statement. She call Capitec call centre as she is explain the consultant tell he that limit on my account need to be removed and I get change again for it (Knowing it not my fault). Than the consultant tells her that she need to cancel my new card (that I just got from them about 2 month, mind you I was charge for it ) and that I will be charge another R80 for another new card which I don't need as I have my card in front of me. I told her just to stop there. I advise that I will escalate this matter to the ombudsman cause clearly capitec are the ****** that we should be afraid of. They are the ********* within, who is *****ing our money and then charges us for the money which has been ****** from us. No concern, just taking our money. I have log a complaint with the Ombudsman Ref ID: D0NW4WW0. Hoping they will help cause clearly capitec is not willing too. Imagine you have to entrust this bank with your money, but they are busy *****ing your money with the **********.