1 reviews | Active since Dec 2012
Capitec is *****ing my money out of my accout
Capitec is taking money out of my account with no explanation why, the bank statement doesn't add up correctly and every month when I add up my money by hand, there is missing cash. When I go into the bank branch they can't offer me any explanation as to why the money is gone and where it is. I am using a bank because I want my money to be save, but the longer I bank with Capitec the more money of mine just disapeares. This month alone there is a difference on my account of - R1945. I am really feeling helpless, how can a institution that does business in this manner be allowed to continue to do their ********** business without someone stopping them. There are debit orders on the account that I never signed and never gave permission for, and the debit order simply states, early debit order, no explanation. I don't have any debts at the bank and no loans to pay off. Please someone help me.
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Megan Martin will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Megan Martin will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
