SM
Shireen M

1 reviews | Active since Apr 2018

03 Apr 2018, 23:54

Capitec is *****ing my money!!!

Tonight i received a sms r1500 was deducted from my account leaving me with a zero balance. I immediately thought my card was cloned. I call capitec they say its money i got on the 28 march that they took now what **** is that. Then somebody sends me r800 for my travelling for the week. I can only draw a r500. Im told by capitec that i bought kfc today they deducting it from the new r800 in my account what **** is this. I want my money. Im dont with this incompotent bank and untrained illiterate staff who can give you more attitude than facts about what is happening to your money!!!

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Replies (2)
Capitec Bank
Capitec Bank's reply04 Apr 2018, 09:06
Official

I acknowledge your posting, and have referred it to Nomfefe Wulana for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply04 Apr 2018, 12:22
Official

Good day

As discussed telephonically, I trust that your issue is now resolved.

Nomfefe Wulana

Complaint Management

Capitec Bank