GM
Garth M
1 reviews | Active since Mar 2018
24 Oct 2020, 09:24
Capitec is *****ing from us!!!
I have settled my capitec credit card 2 months ago and asked that they close my credit card. I even have two paid up letters. Because a month after I closed the account, they still charged me interest. So I went back in and had to pay the interest, even though I paid up the card and asked them to close it. Now, yet again I am charged for interest. Capitec is *******s. Please don't bank with them
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Capitec Bank's replyOfficial
25 Oct 2020, 09:05I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply25 Oct 2020, 09:05
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank