CAPITEC IS SO USELESS

OMG Capitec still has not resolved my complaint. My app is still not working. They contacted me saying they’re investigating and that they’re going to contact me via teams as I don’t have access to my SA number anymore. After I explained to them that I don’t Microsoft Teams either and suggested a google meet or something, no one has gotten back to me since. I’m honestly infuriated I just want my app up and running again what is so hard to understand about that and what are they even investigating when no one has contacted me about this matter???