1 reviews | Active since Jan 2015
Capitec is ******** me
I’ve lost Close to R7000 with you guys and you cannot tell me where my money is going. On the 13th R2138.07 was charged, you guys couldn’t account for it. Yesterday same purchase with additional other purchases went out. You’ve been telling me you cannot see the merchant. I must wait for 14 days, the matter is being escalated. I kept my savings account at R0 rands, what you guys did yesterday you moved R4494 from my other account to my savings to pay off these unknown purchases. I then transferred R1000 today and am left with R197. I called the bank and am told to make a new card then wait 14 days. I’ve been asking for the merchant that keeps charging me and you claim that you cannot see it.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,