ZS
Zanele S

1 reviews | Active since Sept 2014

24 Mar 2023, 04:26

Capitec is ****

It's been over 14days since I logged a case ref ***. I made a deposit of R1000 from the Atm and still no answer where is the money gone too. Management is so pathetic, they keep changing dates waiting for swap. So I must wait the whole year no communication from the bank I mu be the one phoning and getting difference answers. They must close down I have never been so humiliated. It's 3 weeks now no feedback.

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Replies (2)
Capitec Bank
Capitec Bank's reply24 Mar 2023, 06:53
Official
Good day  Zanele Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
ZS
Zanele S's update24 Mar 2023, 22:47
Reviewer Update
You keep saying this and no one calls