BS
Bhekisipho S

1 reviews | Active since Feb 2023

06 Feb 2023, 12:52

Capitec is ruining my life

I run a LP Gas business a client ordered gas and gas cylinders and e did a two transfers from his capitec to my capitec account the money reflected and i supp**** the goods and two days after i tried paying my suppliers but my account wasn't working i went to capitec and they requested i go to the police station and do an affidavit i did that and supp**** capitec with my business documents and everything that they need but even now i can't access my account i have been visiting the branch and calling customer service and now im running around like a head less chicken being made a fool out of this no one knows what is happening and my business is on stand still i haven't even paid my supplier's capitec is ruining my life i have been banking with them for years this is not right I'm asking if any one have an idea where i must go or what i must do to report this cause it's now ruining my life

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Replies (3)
Capitec Bank
Capitec Bank's reply06 Feb 2023, 15:33
Official
Good day Bhekisipho 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
BS
Bhekisipho S's update07 Feb 2023, 09:49
Reviewer Update
Capitec you said an official will contact me today and no one has called me what are you playing at what it's as if you don't give a damn about your clients but only about our money
BS
Bhekisipho S's update08 Feb 2023, 10:47
Reviewer Update
It's been 4 days waiting for a Capitec bank official to contact me still nothing they they take their clients for fools and they are ***** and unprofessional