MD
Mfusi D
1 reviews | Active since Mar 2020
29 Mar 2022, 03:33
Capitec is not user friendly as the way they day it is ,infact the bank is useless of I can't do reversal on app and reversal costs R80.
A debit order from a place called Safetoday.com and I try to reverse the money using my app and I couldn't, then Monday went to branch,the lady told me that the money is R104 to reverse will cost me R80 and must make a new card that will cost me another R80 so must just use the money I have an leave R80 the come back now at 02h22 the same place just took R562 now will go back to the branch the same story will be told.
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Replies (1)Capitec Bank's replyOfficial
29 Mar 2022, 06:18Good day Mfusi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Mar 2022, 06:18
Official
Good day Mfusi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
