VJ
Vone J

1 reviews | Active since Mar 2009

30 Mar 2015, 18:36

CAPITEC is not the bank to bank with cheap or not!

Cannot believe the utter incompetence of Capitec staff, I have tried for more than 4 months to get my debit order moved to the correct date, while incurring costs for unpaid debits and overdrawn account, which I think I should definitely not be paying for, but nevertheless, once again they did not surprise me by taking to much for this month and then paying it back into an account I do not use, but cannot close.

0
Replies (1)
Capitec Bank
Capitec Bank's reply31 Mar 2015, 07:56
Official
Hello voen,

I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Bianca Pieterse
Complaint Administrator
Capitec Bank