Capitec is not serious about customer service
I cannot log into Capitec Business Banking via my desktop. Trying get assistance from a human or bot has proven to be mission impossible. Nearly half an hour waiting on the WhatsApp number which is "still the fastest way to get help". Their words.
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Replies (2)
Capitec Bank's replyOfficial
24 Oct 2024, 17:14Good day there,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply24 Oct 2024, 17:14
Official
Good day there,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's replyOfficial
25 Oct 2024, 14:37Hello Ed
In response your complaint, kindly refer to our telephone conversation held on 25 October 2024 / email correspondence sent to you on 25 October 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 25 October 2024 / email correspondence sent to you on 25 October 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Capitec Bank's reply25 Oct 2024, 14:37
Official
Hello Ed
In response your complaint, kindly refer to our telephone conversation held on 25 October 2024 / email correspondence sent to you on 25 October 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 25 October 2024 / email correspondence sent to you on 25 October 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank