Capitec is not reliable i regret the day i opened an account

I got a call from a guy who claimed to be an avbob consultant on Tuesday 26 april the guy told me to increase my monthly premiums while i was busy talking to the consultant i got an sms saying that my money in and out notification are currently suspended and i am about to increase my online limit i immediately hung up the phone after 40 minutes i got a call from a strange number and i got the shocking of my life all my money was gone i quickly rushed to capitec nkomo att/ville branch i told the consultant and she said the is nothing she can do i must go to standard bank because that person transfered all of my money to his standard bank account i was really terrified because i am not standard bank's client and how can my money be ****** just like that i later went to standard bank then they were offline...my father called the capitec call centre and they told us to go back to nkomo branch when we went back the branch manager told us that wr should have come sooner i explained that i came as soon as possible but the consultant that that was working in teller 9 told us that there us absolutely nothing she can do... capitec is not reliable i lost my R6400 with them...