IO
Insaaf O
1 reviews | Active since Dec 2019
11 Sept 2020, 07:19
Capitec is not a trustworthy Bank. *****ulant purchases made from my account after midnight.
I was charged at 2am this morning for two purchases. Both purchases mirror purchases from 2 days ago. 1 for R607 and 1 for R296. I now have no more money in my account. I dont trust Capitec Bank at all. This is the second time in 2years that there is *****ulant acivity on my Caputec Account. If my money is not returned by today I am going to close this Capitec Account. I will never trust my salary with this account. Capitec is not a trustworthy Bank.
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Replies (3)
Capitec Bank's replyOfficial
11 Sept 2020, 10:49I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply11 Sept 2020, 10:49
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
IO
Insaaf O's updateReviewer Update
11 Sept 2020, 11:43Thank you I have gotten an sms saying you guys have had a problem. This is just not nice for those people who needed that money today for essentials in order to survive.
IO
Insaaf O's update11 Sept 2020, 11:43
Reviewer Update
Thank you I have gotten an sms saying you guys have had a problem. This is just not nice for those people who needed that money today for essentials in order to survive.
IO
Insaaf O's updateReviewer Update
11 Sept 2020, 11:45People bank with you because they trust Capitec Bank to keep their money safe. This is so unfortunate and simply just replacing the money is not enough.
IO
Insaaf O's update11 Sept 2020, 11:45
Reviewer Update
People bank with you because they trust Capitec Bank to keep their money safe. This is so unfortunate and simply just replacing the money is not enough.