SM
Sibongile M
1 reviews | Active since Jun 2026
06 May 2019, 16:49
Capitec is not a secure ban****
I have a ***** case on my account. I have my card with me, I’m at work in Johannesburg but my card is being used at Cape Town, R503 was skipped with my card with reference as Liberty. Capitec. Systems are not secure!! I must now pay R55 for a replacement card!
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Replies (2)
Capitec Bank's replyOfficial
07 May 2019, 11:01I acknowledge your posting, and have referred it to Nazley Powell for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply07 May 2019, 11:01
Official
I acknowledge your posting, and have referred it to Nazley Powell for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
14 May 2019, 11:16Hi SIBONGILE M
As per telephone conversation, I trust your matter has been resolved.
Kind regards
Nazley Powell
As per telephone conversation, I trust your matter has been resolved.
Kind regards
Nazley Powell
Capitec Bank's reply14 May 2019, 11:16
Official
Hi SIBONGILE M
As per telephone conversation, I trust your matter has been resolved.
Kind regards
Nazley Powell
As per telephone conversation, I trust your matter has been resolved.
Kind regards
Nazley Powell