MK
Mells K
1 reviews | Active since Oct 2019
13 Nov 2020, 10:32
Capitec is loan is not reasonable.
Capitec is a very useless bank in SA. I took a lone for 11 months and then I took another one and the instalment takes more than 60% of my salary when I tell the they can help they say my loan is new I must skip payment first before I make arrangements and obviously they want me to be changed the interest for not paying. If they cant drop my instalment I am going to change them. Consultants are useless
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Capitec Bank's replyOfficial
13 Nov 2020, 10:55 I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction. Kind regards Capitec Bank
Capitec Bank's reply13 Nov 2020, 10:55
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction. Kind regards Capitec Bank