SK
Sinethemba K

1 reviews | Active since Oct 2021

03 Jan 2022, 14:20

Capitec is keeping my money from me against my Will

I am so sick of Capitec bank.November 2021 my account was frozen.,its been 2 months and i cant access my funds,ive been to the branch more than 10 times but nothing.Ive provided Proof of income thats reflecting in my account but nothing.I want my money and they have lost me as a customer.Why is my money kept from me😑😑😑

0
Replies (2)
Capitec Bank
Capitec Bank's reply03 Jan 2022, 14:47
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank
Capitec Bank's reply24 Feb 2022, 09:58
Official
Hi Sinethemba 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank