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helen Z

1 reviews | Active since Aug 2017

05 Aug 2017, 10:53

Capitec is ***

<p>What a wow!!! i have heard great reviews about capitec, but they have showed me flames. They are the worst bank ever!</p> <p> </p> <p>WHEN HAS A REVERSAL EVER TAKEN 3 DAYS? ****EN 3 DAYS????!!!!</p> <p> </p> <p>You enjoy taking money but cannot reverse. I had the worst experience. After my reversal im closing my account. Bunch of ******** </p>

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Replies (2)
Capitec Bank
Capitec Bank's reply07 Aug 2017, 09:06
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply07 Aug 2017, 13:23
Official

Hi Hellen

As per our telephone conversation, you confirmed being happy with our assistance and the positive outcome of your matter, as you have been refunded.

Kind regards

Donorique

Best regards,