CAPITEC IS JUST *****S

This the second time in one month that I have to complaint on Hello Peter because Capitec's service sucks. I have a revolving account and a credit card account with them. First they decrease my limit on my revolving credit by taking my credit which I was building up and then called it decreasing my limit even though I pay my account on time. This month I paid the revolving credit again, and guest what? My revolving credit is still R0.00. Then Capitec takes their money on the 24th on my credit card and then on the 03rd of November I paid money into my credit card so that I can increase my credit, and Capitec just took that money which they were not supposed to do because they take everything that I need to pay on the 24th of every month. The worst part is that you cannot talk to anybody at Capitec because they really can't do anything or answer your questions. I request my money that Capitec took *******ly to be placed back into my savings acount BUT nothing has happened. I am on ignore. Capitec can do whatever they want even though their actions are against the financial act. I mean I have an agreement with Capitec that payment will be taken once a month on a certain date but Capitec money any time, more than once a month and they think it is okay while it is not. I am in two minds of closing my account with Capitec and go to a bank who honours the agreement they have with their customers. Because we are customers not something they can misuse whenever they want.