SB
Sonia B
1 reviews | Active since Oct 2020
19 Oct 2020, 16:27
CAPITEC IS JUST AS GUILTY AS THE **********
I was ****med out of money from my account and I'm still waiting for Capitec to send my money back to me. Capitec as a financial institution should have insurance against situations like these and Must refund their people otherwise they are just as guilty as the **********.
This will end up as headlines on the news...im not going to stop till you give me my money back.
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Replies (2)
Capitec Bank's replyOfficial
19 Oct 2020, 16:56I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply19 Oct 2020, 16:56
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
SB
Sonia B's updateReviewer Update
19 Oct 2020, 18:24The situation is not being resolved to my satisfaction because you don't want to give my money back. One of your people called me to say they investigated and the money will not be paid back. I am not accepting this. I am taking this to the ombudsman
SB
Sonia B's update19 Oct 2020, 18:24
Reviewer Update
The situation is not being resolved to my satisfaction because you don't want to give my money back. One of your people called me to say they investigated and the money will not be paid back. I am not accepting this. I am taking this to the ombudsman