Capitec is *****ing my money from the inside.

I beyond frustrated with Capitec. I was promised that they will call me back on the 15 of May 2023 but I have not received any phone call from them. My first dispute with Capitec was that my account was *****ulently debited and they advised I take a new card of which I did. Their system have a issues when you transacting and I am still awaiting a response where my money went. To top it all now with a new card the same entity hobby box is still deducting money from my account. So it means Capitec bank is *****ing my money. I demand to know how this is possible and I want my money back Now. There is a bunch of *****'s then sitting in the bank using our accounts. Now I am ready to make noise and I will try every resource including the media. My money can't just vanish and the bank is very relaxed about it and simply do nothing. Wake up how many times do I have to change cards and still my money goes. Seems like even senior management doesn't take time to look into our complaints because it is okay for them to ***** from their customers. This is my hard earned money and capitec has no shame or morals to ***** from the poor.