BR
BRENDA R

1 reviews | Active since Sept 2025

19 Sept 2025, 09:45

CAPITEC IS *****ING MY MONEY

My account with Capitec has been placed on hold now for more than a year. I received a message last year this time that there is suspected ***** on my account. I have sent numerous emails and visited my local Capitec Branch, giving proof that all money paid into that account was for expenses paid by my husband, commissions earned or money transferred from my own Absa account. Not one sent paid into that account was due to *****ulent activities. There is more than R7000.00 in that account. During the last visit to my branch, I was just told that I will never be able to access my money and that the hold on the account will remain. I have never received a reason or an explanation for any of this. This is totally unacceptable. Release MY money as a matter of urgency as I have been struggling more than a year now - I need it urgently!

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Sept 2025, 10:36
Official
Good day BRENDA Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank