XG
Xolisa G

1 reviews | Active since Aug 2023

25 Jan 2024, 08:59

Capitec is *****ing from us

This bank its now *****ing our money for the past 4/3 years my 2 sons are models so their payments were deposited into my account now last year I noticed that I could not receive money via Capitec I contacted them they told me that my account is under investigation for ***** I was like ok do your investigation knowing I've got nothing to hide, as I was waited for them to finish their investigation I recieved a notification that certain amount has been deposited I was like finaly my account is back not knowing I 🤔 get that money Capitec claims it's ***** money I submited affidavit and proof of payment anda letter explaining, okay I'm no longer interested banking with you anymore since you see me as a ***** or ******** why didn't you let the money into the account when you've stopped the account why you don't sendanceda the money back where it came from? Capitec is *****ing from us

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Replies (3)
Capitec Bank
Capitec Bank's reply25 Jan 2024, 09:08
Official
Good day Xolisa Goba 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply25 Jan 2024, 09:09
Official
Good day Xolisa Goba 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply25 Jan 2024, 09:39
Official
 Good day Xolisa

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank