Capitec is horrific

I feel accused, victimised, inconvenienced and insulted for being a capitec customer. I received some money from Mukuru by a person who got their deceased father pay out so i can help them purchase a car since mukuru only transacts R 25000 monthly. This was stopped as a *****ulent activity but after providing all the proof, capitec froze my account and sent me the below message. I want the deceased money back urgently💔💔💔💔😭😭😭😭😭 I am still at the northgate mall branch as we speak with no rand because of capitec.

*Tokozani* There is a stop 73 on the account. This means that it was proved that the account was used for *****ulent activities. This is a permanent stop. The bank will not reopen this account .

Your account has been stopped due to suspicious activity. This means that our financial crimes team detected suspicious payments into and out of your account that do not align with our internal policies and regulatory obligations.

This is Tokozani from their whatsapp chat:

Capitec: Update on the ***** investigation on your account. We have made the decision to block your account to protect our clients? interests and those of the bank. This means that you will not have access to the money in your account or be able to make payments into or out of your account. If you disagree with this action please call ***#***0. Info: WhatsApp ***