1 reviews | Active since Nov 2025
CAPITEC IS HEARTLESS
On the 28th of October I was hijacked, kidnapped and de*****ed out of R150 000.00. Money was taken from African Bank to my Capitec Account and withdrawn. My account has been on hold since the 14th I don't have money to do anything. African Bank sent an email to them to open my account so I can at least make a loan and approve a Debi check but they refused.Not sure that I will be reimbursed of the money. The assistance I'm getting from their consultants is poor, they are now saying they will be closing my account indefinitely and I don't know why, nothing has been said of the investigation, no updates nothing. I'm still reeling from everything and I'm in a major slump. When all of this happened I was in the process of relocating and had left my apartment, took my belongings to a storage. I'm broke, homeless and I honestly don't know what to do. Last money I had I booked and tonight is my last night here, I had hoped for a resolution by this time but I'm still being given the run around.
I'm still awaiting for the official to contact me.
I'm still awaiting for the official to contact me.
We regret that we were unable to resolve your matter, and hope that our explanation has provided you with clarity.
Once again, we sincerely apologise for any inconvenience the matter may have caused you.
Kind regards
Capitec Bank
We regret that we were unable to resolve your matter, and hope that our explanation has provided you with clarity.
Once again, we sincerely apologise for any inconvenience the matter may have caused you.
Kind regards
Capitec Bank