TM
Tshiamo M
1 reviews | Active since Jan 2020
22 Jan 2020, 19:57
Capitec is *****
I went to Capitec brand to apply for a loan, during the loan application process the agent made me sign some documents as they opened bank account for me. After two days I have visited the branch an smses came through stating that Capitec send banking details to my insurances and contracts to be debited via Capitec! I mean I stated more twice I'm not switching to Capitec.
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Capitec Bank's replyOfficial
23 Jan 2020, 11:49Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply23 Jan 2020, 11:49
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank