JG
Jon G

1 reviews | Active since Oct 2023

23 Sept 2025, 07:22

Capitec is forcing me to take selfies against my own will

Capitec bank expects you to take selfies to pay a new beneficiary.

This function is offensive and over bearing, it is also dangerous to be taking selfies in the open in South Africa, which is a crime ridden hell hole.

I attempted to get this absurd function removed from my app. Only to be told "we can't".

Avoid Capitec, they do not care about your safety and are happy for you to miss important payments, because the selfie function is so sensitive it does not work.

0
Replies (2)
Capitec Bank
Capitec Bank's reply23 Sept 2025, 08:35
Official
Good day Jon We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
JG
Jon G's update23 Sept 2025, 09:04
Reviewer Update
Don't talk **** on here. I complained a month ago and I am still getting requested to take selfies. Who the f do you people think you are? Forcing me to do anything!