PT
Peet T

1 reviews | Active since Feb 2018

26 Nov 2021, 13:32

Capitec is disappointing me

Another month stil in Congo and again I have to phone forex and be on the line for 20 min plus just to get answered and then all the confirmation sleep why do we fill in all the forms and recieved no feedback from last complaint

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Replies (2)
Capitec Bank
Capitec Bank's reply26 Nov 2021, 13:46
Official
Good day Peet 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply18 Feb 2022, 18:15
Official
Hi Peet 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank