MM
Maidi M

1 reviews | Active since Feb 2025

26 Feb 2025, 16:33

Capitec is ***********

The worst bank ever,the issue of pending payments is really bull****,I had a problem with a payment at wimpy due to the pending status from Capitec and had to make double the payment, reported it to the bank I was advised to get an authorisation letter from wimpy, which they gladly provide me with,emailed it to Capitec and the provisionally credited my account pending investigation,3 months later I am still dealing with the same issue, visited wimpy and they have never received a call from Capitec...you guys are the worst financial service provider

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Feb 2025, 16:36
Official
Good day ****i Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank