1 reviews | Active since Dec 2016
Capitec is changing payment dates and credit limits without peoples consent!!!
Friday the 26th of March 2021 got a call that i was late for my credit card payments, whereas my payment date has always been the 1st of every month. When i spoke to the consultant i explained to her that why would i set my payment when i don't get paid on the 25th but the last day of the month she could not give me answers.
This morning again received an sms from collections regarding late payment.
I realized a few things changed, my credit limit was changed without my consent, now the payment date for the credit card has also been changed without my consent.
This is ridiculous, this is my credit score you are messing with. even if you check the records, the payment is always on the last day of the month or the first.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
can somebody please call me, I am available at 15:30 in the afternoon Monday to Friday or alternatively lunch time 12:00.
When I first app**** for this, it remember agreeing to the last day of the month, not whichever date you choose and affecting my credit score negatively.
this is unacceptable!!!!
can somebody please call me, I am available at 15:30 in the afternoon Monday to Friday or alternatively lunch time 12:00.
When I first app**** for this, it remember agreeing to the last day of the month, not whichever date you choose and affecting my credit score negatively.
this is unacceptable!!!!