1 reviews | Active since Oct 2017
Capitec is capitalizing from the corona related lockdown
I have a credit card facility with Capitec. Due to Corona Virus and lockdown, I could not make payments. I made arrangements with Capitec was told that I should make R150 payments for the next 3 months to avoid any extra charges to my credit card. I was promised that everything will remain the same after three months and that I wont be able to use my credit card during that period. After the three months Capitec is charging me more than R1000 extra and when I go to Capitec branch, I was told that it accumulated during when the credit card was not in use. Capitec did not honour our arrangement and I want my money back. To add on top of everything, they have now changed the charges from our original agreement and I must pay more than I was paying before. I need someone to help me because 2 branches failed to help. Capitec is using the corona situation to their advantage, they are making it impossible to finish paying them. I am tired fighting in such a way that, I am considering depth review or depth consolidation. I need proper assistance to resolve this matter that was caused by Covid 19 pandemic and Capitec is milking me dry
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
