Capitec is an *********** bank!!!

I’m a capitec client, currently working overseas. My app has not been working for a couple of weeks now, I am extremely frustrated by this. I tried emailing the customer service email address however I only received what seemed to be an automated email that was prompting me to use their WhatsApp service line. The WhatsApp service is absolutely useless because I got no where with the whole thing. I’m extremely appalled by the lack of urgency this bank has and just their basic incompetence. They don’t cater to their South African clients who live overseas. It’s pay day and I need to send money to my family back home but I can’t. I would never recommend them to anyone