TM
Topzone M

1 reviews | Active since Mar 2020

07 Mar 2022, 12:43

Capitec is allowing international purchases to play in my account.

Good day, I have a problem my capitec account is R0. 00. Still on R0, I have showmax, Google music that keeps on purchasing on my account 1.to 2,3 times a day everyday or every after a day. This is not a debit oder but why doesn't it stop and wait for me to re enter my bankings like before,this cost me R030 or R0. 40 and R3. 00 sometimes, my Question is how many ppl are experiencing this who benefit from this it's almost to a R20 to R30 pp a month if we are in a million how much are they making, now I owe capitec and worst I haven't received any call about my account is this a new **** from capitec or what. What about those who cannot approach the bank branch like walk in,really this is a clear ******* from corporate business R030 and R3. 00 can make me fall please explain this and stop this if you really cares Capitec.

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Mar 2022, 13:50
Official
Good day Topzone

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank