Capitec is a waste of time

After an online credit card application that took 4 weeks and not even finalized after the 4 weeks, I cancelled the application and went to the branch yesterday.

After the lady had to do the application twice and 2 and a half hours of my time wasted by Capitec, it is still not sorted out. And the problem is at Capitec again!!

First the mandate for the debit order did not appear in order for me to accept. We tried the app, went to a atm to check but with no joy. After the 2nd application and a total waste of time to start the application from scratch again, the debit order mandate was approved but now the credit is not on the credit card?? The only balance on the cards is a R70 rand fee for a replacement card. It is a new card and application!! How can Capitec have debit orders in place but there is nothing to pay?

Margaret from Middelburg branch tried her best to help and she also phoned twice to report the fault. But it is still not sorted out and also no further communication from Capitec!!

Your credit ratings on the app is also old and not accurate at all. The score on Capitec app is score from months ago. Does anything at Capitec actually works?