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Brenden M

1 reviews | Active since May 2019

04 Nov 2021, 10:41

Capitec is a useless pathetic bank with *********** staff.

A pathetic excuse of a bank. I pay more than my loan Repayment says. Then on my app it says I am in arrears. I go to the bank and query this and they say no its not arrears its what I have in credit. Then I try get a loan for a vehicle to find out I can't due to bad credit. So I check and find that Capitec have put on the credit rating that I am in arrears with the exact same amount of money I am meant to be in credit with. Not the first time I have had issues with capitec. They are a bunch of ***********, useless people. The one has no clue what the other is doing. Mr CEO close your pathetic bank down. Or get your house in order. Not only do you have *********** people working for you, you have a bunch of ******* as well.

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Replies (2)
Capitec Bank
Capitec Bank's reply04 Nov 2021, 10:51
Official
Good day Brenden

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

Capitec Bank
Capitec Bank's reply17 Feb 2022, 18:19
Official
Hi Brenden 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank