PK
Phindile K

1 reviews | Active since Jan 2020

09 Oct 2024, 09:23

Capitec is a Sh*t Show

sold my car, funds paid to my account and when trying to transfer to another bank it was unsuccessful... funds returned back but a hold was placed on these funds FOR WHAT?????????????????????????????????

Client Service is so inefficient, you'll be put on hold 'till your airtime runs out! I have made three separate calls and still no one could assist or EVEN CALL BACK!!!!!!!!!!!!!!!!

Last attempt, agent tells me system is offline I MUST CALL after an hour!!!!!!!!!!!!!!!!!!!!!!!!! ME AGAIN, I must call. Agent says they can't promise to call me back Lol.

I want my money back!!!!!

Stay away from this ****a Shop

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Oct 2024, 11:21
Official
Good day Phindile, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.