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Duduzile D

1 reviews | Active since Mar 2023

04 Mar 2023, 07:52

Capitec is a sham

I went to the ATM to withdraw R1300 and the ATM only dispensed R700. I then received a correction for R400. R400 +R700 =R1100. I got home and told my daughter and she said the same thing happened to her and capitec told her to take it to the ombudsman their ATM was in proper working condition. I just want my money.

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Replies (3)
Capitec Bank
Capitec Bank's reply04 Mar 2023, 11:56
Official
Good day Duduzile

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

DD
Duduzile D's update04 Mar 2023, 13:51
Reviewer Update
Thank you I will be waiting.
Capitec Bank
Capitec Bank's reply05 Mar 2023, 06:18
Official
Good day Duduzile 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank