CAPITEC IS A ****

I HATE CAPITEC BANK....I have been using this Bank for more than 10years now, but their service is nonsense. I went to the branch more than 3times regarding the two unauthorized debit order. the 1st consultant from Maponya mall apparently did not log the incidents for me. the other one from Lenasia she kept on complaining that she is taking a lift club with the colleague and ended up logging the incident wrong. i got a sms that Incident number: *** has been closed and no one bothered to explain why and i had to call them they told me it was logged incorrectly. the consultant promised to have it re-log but i did not get any feedback. On Friday the 23rd 2022, another consultant called me and told me that since i had subscribed to Mobilocator whether these debits where authorized or not she will not be able to assist me since i decided to unsubscribe on the web. I did that as my money kept on being debited and capitec failed to assist with the Dispute, I want my money back and someone there needs to do their work properly. I called the complaints department again and they told me there is no opened incidents under my name. I urgently need assistance with this ...... i will also like to have my CAPITEC ACCOUNT CLOSED..............I AM ALSO TAKING THIS TO THE STREETS OF TWITTER WITH ALL THE PROOF AND CALL RECORDINGS. SO MANY PEOPLE HAVE BEEN COMPLAINING ABOUT YOUR BAD SERVICE. EVEN COMPLAINTS DEPARTMENT IS FAILING ITS CLIENTS. i have been with this bank for years but it has never failed me until now... I NEED URGENT FEEDBACK.

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