PM
Prudence M

1 reviews | Active since Dec 2020

18 Jan 2021, 13:43

Capitec is a ****

On the 17th of December someone made a vodacom sim swap with my number without my concern and my money got withdrawn from my Capitec sub account now they have the nerve to call me and tell me that they can't trace back the money. How can they not trace transactions made on the account but they are a bank and they should be making sure that our money is safe

0
Replies (1)
Capitec Bank
Capitec Bank's reply18 Jan 2021, 13:53
Official
 Good day Prudence

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank