AM
Akhona M

1 reviews | Active since Sept 2019

17 Aug 2020, 01:09

Capitec is a piece of ****

I'm very distort with the type of service I received from Capitec online app, I had transfered money to another card and whenever I proceed to withdraw the cash I had transfered either the money I had transferred would come out only half or the card would insist there is no funds giving me an code 51 error. Im not impressed with the ***** that has been conducted on my account cause funds are missing and unrecovered, the service is atrocious and hard to track where the money cause as I print a statement there are miscalculations. I would like my account resolved and my R500 refunded. Because this is day light *******

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Aug 2020, 14:10
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank