CAPITEC IS A HORROR MOVIE TO A 3 YEARS OLD

I AM VERY DISAPPOINTED WITH THIS BANK, THIS BANK HAS MADE MY LIFE A STAND STILL, THIS BANK HAS CLOSED MY ACCOUNT FOR SOMETHING THAT I HAVE NO PART OF, I HAVE A FUNERAL POLICY THAT NOW WILL LAPSE BECAUSE THEY JUST CLOSED MY ACCOUNT AND THREW ME OUT LIKE TRASH.IVE BEEN USING MY ACCOUNT AS NORMAL OVER THE YEARS BUT RECENTLY THEY JUST STOPPED MY USAGE OF MY ACCOUNT AND HAD ME SPENDING OVER 15 HOURS EXPLAINING MY INNOCENTS THEY ASKED ME TO GO TO THE POLICE DEPARTMENT TO DO AN AFFIDAVIT I DID BUT STILL I HAD TO WAIT FOR MY FUNDS FOR OVER 4 DAYS USING MY OWN MONEY TO TAKE TAXIS TO GO TO THE BANK ONLY TO BE TOLD I HAVE TO PROVE THAT I DONT KNOW THE FUNDS OR I MUST PROVE MONEY THAT IS IN MY ACCOUNT. MY ACCOUNT WAS XLOSED BECAUSE SOMEONE DEPOSITED R20 IN MY ACCOUNT ON THE 13 JULY 2023 OF WHICH I DID ADVISE I DONT EVEN HAVE NOTIFICATIONS THAT COME TO MY ACCOUNT FOR THAT AMOUNT AND THEY HAD TO WAIT 14 DAYS BEFORE MY ACCOUNT WAS CLOSED THEY HAVE CAUSED NOTHING BUT DISTRESS TO MY LIFE EVER SINCE AND I DONT EVEN HAVE A CLEAR EXPLAINATION AS TO WHY THIS WAS DONE AND WHAT IS THE OUTCOME. I NEED AN EMAIL DETAILING THE FINDINGS OF THE INVESTIGATION AS TO WHICH AND WHERE THAT AMOUNT CAME FROM & I WANT TO KNOW THE FUNDS IVE PAID FOR MY FUNERAL COVER WHAT DO THEY PLAN TO DO WITH IT. MY ACCOUNT WAS CLOSED 27 JULY 2023 JUST AFTER I DEPOSITED FUNDS IN THE ACCOUNT AND WHEN I WANTED THOSE FUNDS THEY ASKED ME TO PROVIDE PROOF THAT I WAS THE ONE WHO DEPOSITED THOSE FUNDS IN MY OWN ACCOUNT FOR THEM TO RELEASE THOSE FUNDS BUT THEY HAVE THE ATM NUMBER AND ON THE STATEMENT IT SHOWS WHERE THE FUNDS WERE DEPOSITED. CAPITEC HAS BEEN A NIGHTMARE IN THE LAST 2 MONTHS SO I DO WANT TO GET COMPENSATION OR THEY SHOULD RETURN MY FUNERAL COVER INSTALLMENTS .