MD
Mpilwenhle D

1 reviews | Active since Jul 2021

08 Feb 2024, 08:23

Capitec is a horrible bank

My accountant was closed down without any knowledge as to why I went to Capitec they needed documents to support my statement as to I was not involved in any *****ulent activity that they said my account was blocked for took me a year and a half to get my account back however I had a savings account on my main account that I used to keep money for rainy days when my account came back that savings account came back with a - balance I then went to the back for several times since they said they gonna escalate the matter since they don’t know the reason behind still haven’t received my money. Capitec really disappointed me as I had trusted the bank before but now I wouldn’t even recommend it to anyone even this morning I woke up to an unauthorized transaction payment it’s even written recurring payment 💔

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Replies (2)
Capitec Bank
Capitec Bank's reply08 Feb 2024, 09:01
Official
 Good day MpilwenhleThank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank 
MD
Mpilwenhle D's update10 May 2024, 12:53
Reviewer Update
Never received any form of communication till today 🤷🏾♀️ Capitec is a ****