1 reviews | Active since Nov 2021
Capitec is a ********** bank and employs *******
So last night I wanted to make a payment online for booking accommodation, so my payment was going through, I then went on Twitter to vent, then capitec rep**** and I was told to Dm them so that they can help me, cool I did that and I was told I need to do a debit check, alright no problem I followed the necessary steps I was told to do by whoever was using their Twitter account last night, fast forward to tonight I wanted to buy something using my card it got declined,I was told I don't have money in my account 🤔.. I had R7600 in my account, so I checked my balance using their ussd and I found out I had R88,10c in my account, I then called their ***** line that's when I got shocking news that there where payments of R5000 and R2600 made, I can't access my banking app, I'm not getting any notifications on my number, capitec's employee stole my money last night.
I'm furious now... First thing tomorrow morning I'm contacting my lawyer to draft a lawsuit against capitec.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
